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Terms and Conditions

About Laura Green Yoga

  • About Laura Green Yoga

    Laura Green Yoga was founded in 2009 by Laura Green to provide high quality yoga instruction.

  • Contact

    Laura Green Yoga

    Rownhams

    Southampton

    SO16 8AY

    UK

    Contact Me - My Contact details are at the top of each page. Calls will be charged at your standard mobile rate.

  • Terms and Conditions of Use

    This website (lauragreenyoga.co.uk) is owned and operated by Laura Green Yoga (”Laura Green Yoga”, “Laura Green Yoga”,”we”, “our” and “us”).


    Your use of this website is subject to the Terms Of Use as set out below. By accessing and using this website you agree that you have read, understood and accept these Terms Of Use.


    Usage Policy The information provided on this site is for educational purposes only. Participate at your own risk. Make sure you exercise in a light area, with enough free space around you. Wear comfortable clothing so you can move freely.


    If you feel dizzy, light headed, faint or if you experience any other discomforts, stop exercising immediately and consult a medical doctor. You are responsible for your condition during your workout. Exercise within your limits. Never force or strain. Seek attention and advise as appropriate.


    Before any workout you should stretch to warm up and cool down afterwards. Not warming up, cooling down and stretching properly might result in personal injury. You should avoid alcohol and drugs before practice. Also no heavy meals for two hours before workout. Keep yourself hydrated before during and after your yoga practice.


    We do not recommend that you attempt any of these poses or yoga excercises without suitable experience and supervision. We offer no medical advice and you should consult a medical practicioner before attempting any excercise and particularly yoga, to ensure that you do not injure yourself. This is particularly important if you are overweight, pregnant, nursing, regularly taking medications, or have any existing medical conditions. This site may not be tailored to match your physical and mental health. We accept no liablity whatsoever for any damages arising from the use of this website.


    Our Privacy Policy: Laura Green Yoga respects your right to privacy and we comply with our obligations under the UK and European data protection acts. The purpose of our Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website. By visiting this website, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of third party websites.The full Laura Green Yoga Website Privacy Policy is detailed on our privacy statement (see below).


    Intellectual Property Rights: By using this website you agree that all the information, communications, photography, text, images, graphics, software, trademarks, trade names, logos and other materials and services on this website (the “Content”) are protected by copyright, trademark, database rights and other intellectual property laws under the national laws of the UK and international treaties. All property rights, title and interest in and to the Content shall be at all times and for all purposes remain vested in Laura Green Yoga and/or its licensors, as the case may be. You may access website and content as available: for your information and personal use, as intended through the normal functionality of the Laura Green Yoga service. For streaming, 'Streaming' or 'Stream' means a contemporaneous digital transmission of an audiovisual work via the internet from the Laura Green Yoga service to a users device in such a manner that the data is intended for real-time viewing and not intended to be copied, stored, permanently downloaded, or redistributed by the user. Accesing website videos for any purpose or in any manner other then Streaming is expressly prohibited.


    You agree not to copy, modify, download, transmit, display, distribute, perform, reproduce, licence, publish, create derivative works from, transfer or sell any information contained on or forming part of this website, or otherwise use such Content of this website for re-sale, re-distribution or for any other commercial use, without the consent of Laura Green Yoga and/or its licensors as the case may be.


    Changes to the Terms of Use We may modify or terminate any Content on the website from time to time, for any reason and without notice or liability to any user or third party. You should check the website for changes to the Terms Of Use each time you access the website. Your continued use of the website will signify your acceptance of any revised Terms Of Use.


    Links To Third Party Websites This website may contain links to third party websites. Laura Green Yoga does not own or control such third party websites and only provides links to other locations on the internet for information purposes. Access to any other website through this website is at your own risk. Your use of third party websites is subject to the terms and conditions of use contained within each of those websites. Laura Green Yoga is not liable or responsible for the accuracy of any information, data, opinions or statements on these websites or the security of any link or communication with those websites. The fact that Laura Green Yoga provides a link to a third party website does not mean that Laura Green Yoga endorses, authorises or sponsors that website.


    Disclaimer

    Usage Policy The information provided on this site is for educational purposes only. Participate at your own risk. Make sure you exercise in a light area, with enough free space around you. Wear comfortable clothing so you can move freely.
    If you feel dizzy, light headed, faint or if you experience any other discomforts, stop exercising immediately and consult a medical doctor. You are resposible for your condition during your workout. Exercise within your limits. Never force or strain. Seek attention and advise as appropraite.
    Before any workout you should stretch to warm up and cool down afterwards. Not warming up, cooling down and stretching properly might result in personal injury. You should avoid alcohol and drugs before practice. Also no heavy meals for two hours before workout. Keep yourself hydrated before during and after your yoga pratice.
    We do not recommend that you attempt any of these poses or yoga excercises without suitable experience and supervision. We offer no medical advice. You should consult a medical practicioner before attempting any excercise and particularly yoga, to ensure that you do not injure yourself. This is particularly important if you are overweight, pregnant, nursing, regularly taking medications, or have any existing medical conditions. This site may not be tailored to match your physical and mental health.We accept no liablity whatsoever for any damages arising from the use of this website.
    While Laura Green Yoga uses its reasonable efforts to maintain this website in an accurate and up-to-date fashion it may contain some technical or other mistakes, inaccuracies or typographical errors. Laura Green Yoga cannot be held responsible for any mistakes or omissions on this website.


    Limit of Liability:  To the fullest extent permitted by applicable law, Laura Green Yoga will not be liable for any loss or damages arising out of or in connection with your use of the website. In no event shall Laura Green Yoga be liable for any damages whatsoever resulting from the statements or conduct of any third party or the interruption, suspension or termination of any services, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.
    Indemnity As a user of this website, you agree to indemnify us against any loss, damage or cost incurred by us arising out of any violation by you of these Terms Of Use. You will also indemnify us against any claims that information or materials which you submit, post to or transmit through the Site are in violation of any law or in breach of any third party right.
    Disclaimer of Liability With respect to content available on the website, neither Laura Green Yoga nor any of its employees or agents makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.
    Disclaimer of Endorsement Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by Laura Green Yoga. The views and opinions of authors expressed herein do not necessarily state or reflect those of Laura Green Yoga, and shall not be used for advertising or product endorsement purposes.
    Governing Law These Terms Of Use shall be governed by and construed in accordance with the law of the UK and you hereby submit to the exclusive jurisdiction of the Courts of the UK. This will not prevent Laura Green Yoga from pursuing a claim for breach of contract, copyright infringement or otherwise in respect of these terms and conditions in any other jurisdiction throughout the world.

    See our Privacy Statement (below).

     

  • Privacy Statement (including Cookies)


    Your privacy is important to us and we want you to know what we do with your data when you use our site or communicate with us.


    1. Introduction -
    At Laura Green Yoga we respect your right to privacy and comply with our obligations under the British and European data protection acts. The purpose of this website Privacy Statement is to outline how we deal with any personal data you provide to us while visiting this website. By visiting lauragreenyoga.co.uk, you are accepting the terms of this Privacy Statement. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.


    2. Types of Information Collected -
    We retain two types of information:
    Personal Data This is data that identifies you or can be used to identify or contact you and may include your name, company name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to us.
    Non-Personal Data Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our web site. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.


    3. Purposes for which we hold your information -
    Non-Personal Data We use the non-personal data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
    Cookies This website uses “cookie” technology. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We use cookies to improve the quality of our service by storing user preferences and tracking user trends. You are always free to decline our cookies. You can also delete cookie files from your computer at your discretion. Note however, that if you decline our cookies or ask for notification each time a cookie is being sent, some of the features and services of the Laura Green Yoga website may not function properly.
    Personal Data. We will process any Personal Data you provide to us for the following purposes:(i) to provide you with the information or services you have requested;(ii) to contact you if required in connection with your request or to respond to any communications you might send to us;(iii) to send you the Laura Green Yoga newsletter, event alerts, information about product releases, service notifications and to communicate with you about relevant industry information and activities. This is only pertinent if you voluntarily sign up for this service.


    4. Disclosure of Information to Third Parties -  We do not sell, trade or rent your personal information to others. All information is used solely for our own internal marketing.We may provide non-personal data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties of the number of unique users who visit our website, the demographic breakdown of our community users, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.We will disclose your personal data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.


    5. Sale of Business - We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of Laura Green Yoga provided that the third party agrees to adhere to the terms of this Privacy Statement and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.


    6. Security - Your personal data is held by Laura Green Yoga in accordance with industry best practices. We do not store your credit card information, number, expiry date or CVV security code on our servers. To ensure optimal security, we use a third party (Paypal) for all credit card billing. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, the Paypal server checks that you're using an approved browser - one that uses SSL 3.0 or higher. We take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.


    7. Users under 18 - Laura Green Yoga.com content is not directed at users under 18 years of age. When you provide information about yourself as a user, you are thus representing yourself as 18 years of age or older. Our policy is that we do not knowingly collect, use, or disclose personal information about visitors under 18 years of age. However if we do become aware of having collected personally identifiable information from a user under 18 without consent of a parent or legal guardian, we will remove such information from our servers.


    8. Updating, Verifying and Deleting Personal Data - You also have a right to have your personal data corrected, if inaccurate, or, in certain circumstances, erased. Please forward any such requests in writing by email to laura@lauragreenyoga.co.uk


    9. Right of Access to Your Personal Data - To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please email us at laura@lauragreenyoga.co.uk


    10. Changes to the Privacy Statement - Any changes to this Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.


    11. Governing Law and Jurisdiction - This Privacy Statement is governed by the laws of the UK, and is subject to the exclusive jurisdiction of the British courts.


    12. Questions or Comments - If you wish to contact us to discuss any matter in relation to this Privacy Statement or our processing of your personal data, please feel free to contact us.


    13. Information Controller - Laura Green Yoga is the information Controller.


    14. ICO registration - Laura Green Yoga is not registered with the ICO, nor required to do so under their self assesment guidelines.

Help with Buying Videos

  • How do I correct an Error before an order is placed?

    You have multiple opportunities to correct an error before you make payment through Paypal.

    If you have added an item to the basket that you do not wish to purchase, use the dustbin icon in the shopping basket to remove it.

    You can also delete your browser cache, if you are still struggling to delete items

    If you have proceeded to Paypal, and changed your mind, use the cancel button on paypal's screen to cancel your payment. You will not be charged.

  • How do I purchase and watch videos?

    Follow these steps to buy and watch a video:

    • Go to the online yoga studio
    • Click the 'Buy Classes' button
    • Browse the videos at the bottom of the page, and select 'Buy Me'
    • In the right hand menu, click on the 'Pay With Paypal' button
    • Complete your purchase with Paypal
    • Go to the online yoga studio
    • Select the 'Your Purchases' Button
    • You should not need to sign in, but if you do, put the email address you used in your Paypal purchase into the email box, and click on the Login Button
    • Click the Play Button on the video in 'your purchases' that you want to watch
  • I have purchased a video, where did it go?

    • Go to the online yoga studio
    • Select the 'Your Purchases' Button
    • You should not need to sign in, but if you do, put the email address you used in your Paypal purchase into the email box, and click on the Login Button
    • Click the Play Button on the video in 'your purchases' that you want to watch
    • Please note that the videos are viewed live from our service provider
  • Can I view a video more than once?

    Yes, you can view your videos as many times as you want

    • Go to the online yoga studio
    • Select the 'Your Purchases' Button
    • Enter the email address you used in your Paypal purchase into the email box, and click on the Login Button
    • Click the Play Button on the video in 'your purchases' that you want to watch
    • Please note that the videos are viewed live from our service provider
  • Languages

    All videos and website content is provided only in English (UK). We are not obliged to provide content in other languages, and do not provide refunds on this basis.

Contract Information

  • Contract Accessibility

    You will be emailed a receipt from Paypal after purchase. Please retain this receipt as proof of purchase. Laura is provided the same receipt, and will retain this record.

    You may print this for your records, Laura does not provide written confirmation.

  • Contract Commencement & Termination

    Your contract is commenced upon succesful purchase of a video through Paypal. Your contract can be terminated by contacting Laura by email or phone.

    Your purchase records will not be destroyed unless you request this.

    Upon contract termination your videos shall be deleted, and you shall not receive refund for your purchases.

    Laura may terminate this contract, and will provide 1 months notice in this event.

  • VAT and other charges

    Laura does not charge VAT and is not VAT registered.

    There are no other charges applied to your purchase.

  • Accessibility after Purchase

    Your Videos are available immediately after purchase.

    Please contact Laura if you have any difficulty logging in or playing back videos after purchase.

  • Rights of Cancellation

    Your videos are available to play immediately after purchase. Laura Green Yoga does not monitor your video usage.

    As you can play your videos immediately after purchase, commencement of performance is considered to have occurred, and refunds are not available.

  • Rights of Substitution

    Laura Green Yoga reserves the right to substitute your purchases for equivalent purchases. You have the right to request a refund in this event.

    Laura Green Yoga reserves the right to provide your purchases through other websites. You will not have the right of refund in this event.

Tech Help

  • I am having trouble logging in

    • Please make sure you're using the same email address you used when you purchased your videos from Paypal
    • Check through your emails, as Paypal sends you an email with your purchases
    • Contact Laura if you are still having difficulties
  • The video keeps pausing to buffer

    When your internet connection is slow, try using the lower quality video settings. You can find the video quality button in the lower right hand corner of the video. Click on the quality button, and select a lower quality. This will give you lower quality video, but it will help with streaming.

  • I'm having trouble viewing the videos

    If your video is not playing, or isn't playing as it should, please try the following;

    • Please make sure you've updated your browser.
    • Check if your anti-virus or Adblock Plus software is interfering with your video streaming.
    • Also, try closing other applications that might consume internet bandwidth or computer power.
    • When your internet connection is slow, try using the lower quality video setting. You can find the video quality button in the lower right hand corner of the video. Click on the quality button, and select a lower quality. This will give you lower quality video, but it may help with streaming.
    • If you're still having trouble viewing the videos, email Laura using the address at the top of the page and we'll do our best to help you fix the problem. Please include the following information in your email:
    1. The device you are using (laptop, desktop, iPad etc.)
    2. The system you are using (e.g. Apple, Windows, Android etc.)
    3. Your internet connection speed (take a test here)
    4. Your browser (Firefox, Chrome, Safari etc.)
  • Can I watch the videos on my iPad or mobile phone?

    Our website is optimised for mobile devices, and you can view the videos on your iPad , iPhone or Android phone. Viewing video on a mobile device requires a fast internet connection, try using Wifi if you can.

  • Compatibility

    This Website has been written to enable video playback on modern HTML5 compliant browsers. It has been tested on Chrome 29.0.1547.76 m, Internet Explorer 10.0.9200.16660, Firefox 24.0, Mobile Safari 7.0

    If you struggle to play back videos once purchased, please update your browser to one of those listed above before contacting Laura.

    If using a personal computer, the player reverts back to Adobe Flash player if HTML5 is not available. Please update your version of Flash before contacting Laura.

SoulFest

  • Agreement

    By submitting the Order Form, each recipient of information accessed on this web site ("Customer") agrees to become bound by the terms of this agreement (the "Agreement"). The materials made available on this website (the "Information"), which is intended to be accessed by customers of SoulFest and is licensed, not sold, to each Customer for use only in connection with the purchase of tickets for a SoulFest event (the "Event" or “Events”)) under the terms of this Agreement. SoulFest may modify the terms of this Agreement at any time.

  • Information

    Customer acknowledges that the Information is the property of SoulFest and/or third parties who have granted SoulFest the right to distribute such Information.

  • Purchase of Tickets

    All sales made through this website are subject to the terms of this Agreement.

  • Items of Sale

    Tickets sold through this website grant only a revocable license to the bearer to enter the venue at the date and time listed. This license may be revoked by SoulFest at any time if deemed necessary by SoulFest for the safe and orderly operation of the Event. Resale or attempted resale of any ticket issued hereunder at a price higher than the face value is grounds for seizure and cancellation without compensation. Customer assumes all risk or danger that is incidental to the Event, the practice of yoga, or other activities offered at the Event, whether occurring prior to, during, or subsequent to, the actual Event. Customer releases SoulFest, the venue, promoters, participants, organizers, and their respective subsidiaries and affiliates and each of their respective officers, directors, agents, partners, employees, service providers and representatives from any claims related to, arising out of or incidental to an Event or the Customer’s presence at any Event.

    In order to be admitted to an Event, each Customer must present the ticket to the venue at the appropriate time or must otherwise produce standard identification suitable for confirming Customer’s purchase. Entry may be refused for various reasons, including misconduct, intoxication, etc., as determined by SoulFest. The holder consents to being searched for prohibited items if required by law or for customer safety (including upon entry to the Event) and consents to the seizure of such items. Seized items shall not be returned.

  • Refunds or Exchanges

    All sales are final and no refunds or exchanges shall be granted, except as required by law or as may be granted by SoulFest, at SoulFest’s sole discretion. Customer may resell lawfully acquired tickets at face value or less.

  • Event Cancellation or Changes

    SoulFest may cancel any Event, change the scheduled performers or teachers, or change the Event date without notice, and any such change will not be considered a cancellation of the performance. Where Events are held at outdoor venues, Customer assumes the risk of inclement weather. Events may be held regardless of weather conditions, as determined in SoulFest’s sole discretion. If SoulFest offers to refund the base ticket price of the cancelled Event, Customer must make the request for refund no later than 10 business days after the originally scheduled date. If an Event is rescheduled and the base price refunds are authorised by SoulFest, any refund request must be made to SoulFest prior to the show.

  • Treat Tickets Like Cash

    Lost or stolen tickets will be replaced solely at SoulFest’s discretion. Do not lose your tickets.

  • Name & Likeness

    SoulFest and its agents actively document the Events through photography, video recordings, audio recordings and other means (the “Media”), which Media may later be distributed by SoulFest via any means, including, but not limited to, the Internet, television, film, etc... The Customer hereby grants to SoulFest the gratis right to use, in any and all manner or media and in perpetuity, Customer’s name, image, likeness, actions or statements as captured in, at or during any Event.

  • Others

    Tickets include access to workshops/class/talks/SUP Yoga & Wild Grace - 5 rhythms. We recommend booking your spot at specific sessions to avoid disappointment. Laura will email you a booking form.

    Massages & other treatments are not included. Please pay the therapist directly on the day. Cash Only. Treatments are available on a first come first served basis.

    Purchase online through PayPal and incur a 3% Paypal surcharge. Or purchase directly from Laura with a Bank Transfer, no Surcharge.

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